Website Guide
Bay Point Village Help Center
A visual guide for signing in, managing your profile, reading notices, using documents, posting classifieds, and submitting work requests.
Owner-only tools such as profile settings, work requests, documents, and account-specific pages require an active sign-in session.
Use the menu on phones and tablets. Rotate the device or switch between card/list views when tables need more space.
Some board, account, and directory tools appear only for accounts with the proper website permissions.
Navigation
Start from the Dashboard
After signing in, the dashboard groups the most common website tools into a single starting point.
- Use the top menu for global areas such as Classifieds, Notices, Documents, Requests, Dues, Dashboard, and Help.
- Use dashboard tiles for profile settings, request tracking, documents, and board tools when your account has access.
- Use Logout from the top menu when you are finished on a shared computer.
Account
Manage Profile and Notifications
The profile page stores website contact details, notification preferences, privacy settings, and additional units.
- Click a profile field to edit it inline, then press Enter or click away to save.
- Keep Primary Phone current before turning on SMS notifications.
- Use notification switches to choose which website messages you receive.
- Use privacy switches to control what profile information is visible through website account tools.
Marketplace
Use Classified Ads
Classifieds let residents browse, post, reply to, and manage community marketplace listings.
- Browse active listing cards from the Classifieds page.
- Open a listing to view details and reply to the poster through the website.
- Use Post Classified to add a listing with a clear title, category, description, and photos.
- Use Your Classifieds to edit, repost, or remove listings attached to your account.
Community
Read Notices and Updates
Notices display current association announcements, event updates, reminders, and attached materials.
- Open Notices from the top navigation or dashboard.
- Select a notice card to view the full details and any attachments.
- Check notices regularly for deadlines, meetings, maintenance updates, and community information.
Library
Find Documents
The document library gives signed-in users access to association documents and property files.
- Open Documents to view folders and file categories.
- Select a folder tile to browse available files.
- Use the card/list controls where available to change how files are displayed.
- If a document area is unavailable, your account may not have permission or no files may be posted yet.
Requests
Submit Work Requests
Use work requests to report maintenance or property concerns and track follow-up activity.
- Open New Work Request and choose the correct unit or property area.
- Enter a clear description, category, contact phone, and any useful photos.
- Submit the request and use Your Work Requests to review comments, images, and status changes.
- Board users can review open and closed tickets from the board dashboard.
Forms
Use Available Forms
Property-specific forms appear when they are enabled for the community and your account has access.
- Open Requests or the relevant form link from the website menu.
- Complete required fields and attach supporting files when requested.
- Submit only when the form shows all required information has been provided.
Support
Troubleshooting
Most website issues can be narrowed down by confirming sign-in status, required fields, file size, and account permissions.
- If a menu item is missing, sign out and sign back in. Some links are permission based.
- If a form will not submit, review required fields, agreement checkboxes, phone number format, and uploaded files.
- If profile changes look stale, refresh the page after saving.
- If a file will not open, refresh the page and confirm you are signed in.